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Overview:
This Strategic Plan was developed to
help guide Risk Management in protecting worker safety and health in the
City of Carson. It is designed to measure impact using a balanced
combination of enforcement and outreach approaches.
Mission Statement:
It is the mission of the City of Carson to
provide a safe work environment for all of our employees, as well as
providing for the safety of our residents and visitors. The City management
will provide the leadership and support in order to develop and maintain an
effective Injury and Illness Prevention Program (IIPP).
Injury and Illness Prevention
Program Overview:
The City of Carson Risk Management
division established the Injury and Illness Prevention Program (IIPP). The
overall philosophy of the IIPP has been, and continues to be, one where
employees are provided assistance through a combination of enforcement;
consultation, education and training; and various other support services.
The IIPP covers all City of Carson employees. The IIPP is administered by
the Risk Manager in the Risk Management division as part of the
Administrative Services Department.
STRATEGIC GOALS
The City of Carson’s
strategic goals are as follows:
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Comply with Cal-OSHA regulations that are
applicable to the City’s operations and functions.
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Improve workplace safety and health for
all employees, as evidenced by fewer hazards, reduced exposures, and fewer
injuries, illnesses, and fatalities.
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Increase management and employee
awareness of, commitment to, and involvement with safety and health to
effect positive change in workplace culture.
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Secure management and employee confidence
in workplace safety through excellence in the development and delivery of
safety programs and services.
OUTCOME AND
PERFORMANCE GOALS
The City of Carson has
established outcome goals and performance goals that will focus activities
on key areas to accomplish the City of Carson’s safety mission and address
the four strategic goals. The City of Carson will use the combination of
enforcement, outreach, voluntary assistance and innovative partnering with
departments, employee associations and committees to meet these goals.
Following is a presentation of the City of Carson Strategic, Outcome and
Performance Goals along with the strategies that will be used to accomplish
them.
Strategic Goal #1:
Comply with Cal-OSHA regulations that are applicable to the City’s
operations and functions.
Outcome Goal #1:
Completion of the City’s Injury and Illness Prevention Program.
Performance Goal #1:
Program development for all applicable regulations including the necessary
manager and employee training.
Strategies to Achieve Goal #1
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Conduct hazard assessments on City
departments to determine exposures and the need to develop applicable
programs.
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Utilize the citywide safety committee to
maintain open communication with the employee population.
Strategic Goal #2:
Improve workplace safety and health for all employees, as evidenced by fewer
hazards, reduced exposures, and fewer injuries, illnesses, and fatalities.
Outcome Goal #2: Reduce the number of employee injuries and illnesses by
focusing attention and resources on the most prevalent types of workplace
injuries and illnesses.
Performance Goal #2:
Reduce three of the most prevalent types of injuries and causes of illnesses
by 15%.
Strategies to Achieve Goal #2
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Implement all elements and programs in
the Injury and Illness Prevention Program.
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Correct unsafe conditions as identified
in the facility inspections and address unsafe acts to prevent
reoccurrence.
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Coordinate education and training
strategies to impact the hazards targeted by our performance goals.
Strategic Goal #3:
Increase management and employee awareness of, commitment to, and
involvement with safety and health to effect positive change in the
workplace culture.
Outcome Goal #3: Promote safety and health programs in the workplace.
Performance Goal #3:
Training 25% of all managers and employees at the end of each fiscal year on
applicable safety programs.
Strategies to Achieve Goal #3
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Increase manager and employee awareness
of the value and importance of safety and health programs through expanded
development and delivery of targeted outreach activities.
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Make safety and health information and
materials easily accessible to management and employees via both the
Intranet and written materials.
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Continue to develop
and disseminate occupational safety and health training and reference
materials, which address the elements and needs of department managers and
employees.
Strategic Goal #4: Secure management and employee confidence in
workplace safety through excellence in the development and delivery of
safety programs and services.
Outcome Goal #4: Foster program excellence and confidence through effective
delivery of safety services.
Performance Goal #4:
Ninety percent (90%) of managers and employees receiving safety
intervention, rate their experience as useful.
Strategies to Achieve Goal #4
- Coordinate safety education and training
strategies to impact the hazards and departments targeted by our
performance goals.
- Develop partnerships and other
cooperative efforts with the management committees, employee associations
and safety committee to identify and address significant workplace
hazards.
- Initiate proactive approaches to address
the hazards identified by the Strategic Planning Process.
- Increase management and employee
awareness of the value and importance of safety and health programs
through expanded development and delivery of targeted outreach activities.
- Identify program improvement
opportunities, which result in quicker abatement of hazards.
- Consult with stakeholders to obtain input
and advice on programs and policies to assess Risk Management’s impact on
employee safety and health.
- Develop management systems to accurately
target the most prevalent sources of workplace injuries and illnesses.
- Establish and implement a performance
measurement system to track departmental performance against strategic and
performance goals and use the results to evaluate and modify programs and
strategies.
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Review and revise all
policies/procedures to be in conformance with the goals of the strategic
plan.
STRATEGIC TOOLS
The City of Carson will use a variety of enforcement
and outreach strategic tools to accomplish its safety mission. These and
other tools will continue to be used in implementing the strategic plan.
Among these tools are the following:
Data
Analysis –
Risk Management will use available safety and health information to
determine where resources should be directed. Risk Management expects that
the measurement systems developed to support strategic planning will enhance
its ability to further data driven approaches.
Enforcement –
Risk Management will require that management and employees comply with all
elements of the safety program in an effort to achieve the strategic goals.
Partnerships –
Risk Management will have partnerships with various management and employee
associations as well as safety committees. The strategic planning process
will enhance and expand these partnerships.
Education and Training
– Risk Management will
implement and maintain a strong program to provide education and training to
managers and employees through multiple avenues. These avenues include
direct services, training, consultations, seminars, equipment loans, video
distribution and written material development and distribution. These tools
will be used, enhanced and modified as part of the City of Carson’s approach
to accomplish its mission and meet its strategic goals.
Information Technology
– Risk Management will use
its information technology systems to acquire measurement data, evaluate
results and improve it effectiveness in meeting its strategic goals.
City
of Carson Management Systems
- Effective management
systems are a key factor for all organizations to effectively accomplish
their missions. The City of Carson will continue to improve its management
systems to accomplish its missions and address the strategic and performance
goals.
CONSULTATION WITH STAKEHOLDERS
The City of Carson’s principle safety stakeholders
include employees, employee associations, management, safety committees as
well as the public. The City of Carson’s strategies for consulting with its
stakeholders are very broad-based and included the following :
City-wide Safety Committee
– The City of Carson’s draft
safety strategic plan will be presented to the City-wide safety committee.
Members will be invited to offer comments/ideas throughout the process.
Management Team
– The City of Carson’s draft
safety strategic plan will be presented to the General Managers for their
comments/ideas.
IMPACT
FACTORS
A number of external factors may impact the City of
Carson’s ability to effectively carry out its mission, implement the
strategic plan and measure outcomes. These factors undoubtedly influence
workplace injuries and illnesses. The City of Carson will monitor these
factors and modify the strategic plan and its implementation as necessary to
address these issues. The impact factors, which could affect the City of
Carson’s plan, include the following:
General Economic
Conditions
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Economic changes clearly influence workplace safety and health. An improving
economy can result in increased injuries and illnesses due to an influx of
younger employees, increased production of newer untested production
operations and shrinking economic conditions, which often have a mixed
impact on injuries and illnesses. While employers may reduce safety and
health resources in such situations, they often employ employees with more
experience who have the knowledge to work more safely.
Changing Work and
Workforce Demographics
– The City of Carson must
continue to monitor the types of work being performed and the people doing
it. Strategies may be modified to address issues such as increased service,
non-English speaking employees, as well as younger and older employees.
Stakeholders
- Historically, and with
this strategic plan, stakeholder needs will impact City of Carson’s approach
to safety and health and implementation of its plan. The City of Carson will
adjust its program to most effectively meet the needs of its stakeholders.
Data Systems and
Analysis
– The
City of Carson will develop data systems and analysis for
measurement-related analysis. The City of Carson recognizes that there will
likely be a time lag between interventions and measuring actual results.
EVALUATION
Evaluating the City of Carson’s performance
in meeting its goals is a critical component in strategic planning. The
primary responsibility for collecting, processing and compiling the City of
Carson management information and maintaining an occupational injury and
illness base rests with the City of Carson Risk Management Division. The
loss analysis data compiled by this division will provide a comprehensive
overview of the City of Carson’s workplace safety and health needs by
identifying the nature of injury and illness cases and the events or
exposures causing these occurrences. This data will be used to establish
strategic goal #1. Based on a review and analysis of injuries and illnesses
and their related frequencies, the Risk Management division developed
targets and strategies for the Strategic Plan. This data was used to develop
Performance Goals. In selecting three of the most prevalent types of
injuries and illnesses throughout the City of Carson, this data was used to
select (backs, carpal tunnel and falls).
In developing the Strategic Plan, Risk
Management initiated an aggressive plan for obtaining input from
stakeholders. Through the employee associations and citywide safety
committee the City of Carson sought information and feedback from managers
and employees. These sources of information have and will continue to
provide data particularly useful for developing Performance Goals for
Strategic Goal 3 and 4.
During the first year, the City of Carson
will use its resources to establish baselines in many areas, establish data
collection methods and establish systems for tracking the impact of the
Strategic Plan. The City of Carson expects to use the Strategic Planning
Team to monitor the implementation of the plan.
The team will meet regularly to evaluate
the plan’s progress, assist in its overall implementation and make
modifications where appropriate.
CONCLUSION
This
Strategic Plan will help guide and focus the City of Carson’s resource
strategies in protecting and promoting employee health and safety. The City
of Carson will use a balanced combination of enforcement and outreach
approaches to accomplish its mission and work toward meeting the goals in
the strategic plan. The City of Carson will also review the plan
periodically and make adjustments in goals and strategies as necessary.
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