• Mapping & Database Technology
   
• Specialized and customized Notifications
   
• High Volume Calling
   
• Anytime, anywhere in the city

Reverse 911 is an automated telephone Emergency Notification System the community can use in the event of an emergency or disaster. In case of emergency, the way it works is that the system sends a recorded message to telephone owners. This system has been successfully deployed in many small towns, large municipalities, and college campuses.

The city of Carson has just implemented the system to quickly alert its residents and businesses should the need arise. It has the following features:

• It employs the GIS mapping systems that are the industry standards, so we can use our existing GIS data.  During an emergency, the mapping system enables an operator to quickly include a group of addresses from the map to contact based on their location.
   
• In addition to sending recorded voice messages, it can make TTY/TDD calling by sending text messages to the hearing impaired who have the required equipment installed. It can also send fax document to a fax number.
   
• If phone lines are busy, the system will attempt to redial those numbers a predetermined number of times to make contact. If an answering machine picks up the call, the emergency message will be left on the machine.
   
• All AT&T telephone customers with landlines are automatically in the system. Those with cell phones, TTY/TDD service or Internet phone services must register with the system for notifications.
   

Privacy Notice

The city of Carson , California will not share or distribute personal information gathered by this form. The city of Carson, California will only use it for the purpose of sending emergency notification messages.