Tiff format is what are known as Tiff images. A Tiff image will have a file extension of .tif or .tiff that your computer will need to recognize and handle properly. If you are having trouble viewing a Tiff image please refer to the tips below or consult your computer's warranty provider for more help.
Windows Operating Systems
Windows is normally configured to view Tiff files, but some other viewer programs or plug-ins will associate themselves with the Tiff file type, over-riding your computer's settings. See solutions below to try to associate Tiff files to the proper viewer. We have also listed several programs that can be used to view Tiff images and when installed will associate the Tiff extensions automatically.
Configuring Windows Vista or Windows 7 for Tiff Files
More information can be found at either of the following two links:
Configuring Windows XP for Tiff Files
More information can be found at http://support.microsoft.com/kb/307859
Configuring Windows 98 for Tiff Files
For additional information about associating file types with programs, click the Start button, click Help, type "associating, file types with programs" on the Index tab, click Display, and view a topic.
"Open" Option Not Available in Windows 2000
If the first solution does not work, you may have to modify the registry. The Microsoft Knowledge Base Article - Q319829 explains how to do that.
Problem with the Quick Time Plug-in
Problem: viewer will only view one page of a multiple page document
Solution: Put cursor on the one page that does come up and press right button on mouse and if "About QuickTime Plug-in" appears as the first menu item do the following:
Apple / Mac Users
For various problems with Tiff files, please contact Apple and supply them with information about the specific browser you are using. We have also listed some Macintosh compatable Tiff viewing software below.
Microsoft Windows (You will need a viewer that can handle multipage documents.)
Informative Graphics (displays .tiff and .pdf files)